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Front of House / Receptionist, Nouveau Lashes (Part & Full Time, Purley)

Purley, Greater London, England

Calling all talented Front of House superstars!

We are embarking an exciting journey of growth at Nouveau Lashes, so much so, we are looking for someone who can help in a front of house capacity - on a part time / flexible basis - to serve as an impressive welcome to our visitors.

There is a good deal of flexibility in the hours available; accommodating for those looking for part or full time roles. 

 

Purpose of the role

The main purpose of this role is to provide day to day support and coordination for all Purley Academy based training and ensure resources or hospitality required are readily available and set up in order to help ensure training runs smoothly and efficiently. This includes ensuring the reception is covered appropriately and that we create and maintain a consistently clean and professional environment for anyone using our training facilities.

At Nouveau Lashes, we aspire to deliver to the highest standards of service and excellence. Our Reception area is often the first port of call for guests and callers, therefore a warm and professional approach is needed in every customer interaction.

 

Key Areas of Responsibility

  • Meet & Greet students and external customers - ensuring sign in
  • Organise all hospitality and catering requirements for the Purley team
  • Ensure all training suites are set up according to check-lists provided
  • Ensure all training stock is replenished and kits labelled
  • Support day to day housekeeping duties of all areas of the training facilities including Kitchen and Toilets 
  • Offer service excellence to every person who enters the building
  • Ensuring adequate supply of models for our training courses and follow up phone calls
  • Coordination of training rooms 

 

Ideal candidate:

This is a fantastic opportunity for a customer focused individual who is passionate about giving people great service. The ideal candidate will be:

  • Able to communicate with others well, in particular being friendly & approachable
  • Experienced in Customer Service in reception / front of house environment (Desirable)
  • Professional in outlook
  • Strong planning & organisation skills - methodical, juggle multiple tasks and attention to detail in any tasks carried out
  • Self-Motivated and able to work under own initiative

 

What’s on Offer:

  • A competitive salary negotiable dependent on experience
  • 28 days holiday including bank holidays (Full Time)
  • An exciting career opportunity with a growing business
  • Exclusive access to Perkbox a flexible discounted benefits scheme
  • Discounted Products and Treatments
  • Based: Our Purley (London) Training Academy
  • Opportunity to be part of a fun and forward-thinking business

 

About Us:

Nouveau Lashes is a growing beauty brand, THE ULTIMATE LASH BRAND, providing world class training and pioneering innovative products, services and treatments.

Our treatments range from 5 minute express strip lashes to the more luxurious volume creative lash extensions and the amazing exclusive LVL Enhance treatment we have developed. It is important we have a clear new customer acquisition strategy as the Lash Market grows from strength to strength and we aim to dominate more of a share as ultimate market leaders. We work with some amazing brands as our Key Accounts such as Regis, Saks, Bannatyne, Virgin, Gleneagles and many more.

We foster a work hard play hard culture with a spirit of fun, professionalism and passion for all that we do.

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